FAQ
FAQ
Frequently Asked Questions – Maël Label
1. Where is Maël Label based?
We’re proudly based in the United Kingdom — right in the heart of the fashion scene.
2. What are your opening hours?
Our studio operates Monday to Friday, 9:00am – 5:00pm.
We’re closed on weekends and public holidays.
3. How does the Exclusive Clearance Sale work?
Our Clearance features selected Maël Label pieces at exceptional prices.
All items are limited in stock and won’t be restocked once sold out.
4. Do you offer UK shipping?
Yes — we ship across the United Kingdom using trusted courier partners.
Please allow 1–3 business days for processing and 5–10 business days for delivery.
5. Do you ship internationally?
Yes, we currently ship to selected countries.
For details and international rates, please contact our support team.
6. What is your return policy during the Clearance Sale?
Due to the limited nature of Clearance items, all sales are final.
Please check sizing and product details carefully before purchasing.
7. How can I contact Maël Label?
You can reach us at:
✉️ info@mael-label.com
or visit us during opening hours.
8. Can I reserve an item?
Unfortunately, we’re unable to hold or reserve Clearance items.
All products are sold on a first-come, first-served basis.
9. Are Clearance items the same quality as regular stock?
Absolutely. Every piece in our Clearance is a genuine Maël Label design, crafted with the same premium materials and attention to detail as our full-priced collections.